Cancellations of order:

You have 24 hours from the time the order is placed to cancel the order. Once the order has been placed and it is passed the 24 hour time frame, your order is non refundable, has been sent to the production provider and  can no longer be cancelled, changed or refunded.

Order processing time:

Once you place your order, please allow 2-5 days for production, then your order will ship.

Production time for our items are typically from 2-5 days once the order is placed.

 

Shipping and Delivery Estimated Time:

Shipping is Standard Shipping and is usually expected to be delivered within 2-5 business days. 

For shipping methods, delivery and production times are estimations. There may be delays during holidays, natural disasters, etc.

Please plan accordingly, as Eurydice Co is not responsible for Postal Carrier or Production delays.

Please allow 2-5 days for production, followed by 2-5 business days for standard shipping. Total estimated delivery time is 7-14 business days. All times are estimations, and we're not responsible for delays caused by postal carriers, production issues, holidays, or natural disasters.

 

Lost or Damaged Orders:

Although we take extra precautions to ensure your package is delivered safely and with no damage to it, we cannot guarantee that it will arrive in perfect condition due to the Postal Service conditions. Once the package has been updated as delivered by the shipping carrier, the risk of damage to, or loss of the item passes to the recipient.

Eurydice Co ensures the delivery of the product to the address submitted at the time of purchase. Should the customer fail to give the correct address to Eurydice Co, subsidiaries or delivery services shall be in no way liable or required to issue a resend or refund. Eurydice Co does not take responsibility for stolen packages once they have been labeled "Delivered" by the post office carrier.

 

We use Printify Print on demand services for producing and shipping our products.

All orders placed through or website are subject to print providers production and delivery times.

We can not guarantee delivery or production times.

 

All shipping addresses

The following shipping address requirements are applicable to all destinations:

  • Printify and Eurydice Co does not provide address validation services. Therefore, it is the customer’s responsibility to provide an accurate, delieverable shipping address.

 

PO box delivery

  • Delivery to a PO box is advised only for destinations in the United States. For other countries, delivery to a PO box is not advisable and is at the customer’s own risk.
  • PO boxes come in various sizes, so it’s the customer’s responsibility to ensure that the ordered product will fit in their PO box. The largest available box measures 12" x 22.5", so products exceeding these dimensions cannot be shipped to a PO box.

 

  • The correct address formatting guidelines should be followed when a shipment is directed to a PO box:
    • First name: John (matching the name on the box)
    • Last name: Smith (matching the name on the box)
    • Address 1: PO Box 1776
    • Zip code: 28034
    • City: Dallas
    • Country: United States

 

Requirements for home delivery

For a successful home delivery, the following should be provided:

  1. Recipient’s full name (first and last name, matching the name on the apartment building)
  2. Street address and house number
  3. Apartment number (if applicable)
  4. Floor number (optional)
  5. Zip code
  6. Country

 

For deliveries to a business address, the business name must be clearly indicated on the doorbell to ensure successful delivery.

 

For help or questions about order shipment and delivery, contact us at shop.eurydiceco@gmail.com